Privacy Policy
Bespoke Social Co. respects your privacy and is committed to protecting it through this privacy policy.
This privacy policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.
Please read this privacy policy carefully. We reserve the right to update or amend this policy at any time and without notice. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the policy by continuing to use and access our site. By using this website or by clicking to accept or agree to the terms of use when this option is made available to you, you accept and agree to be bound and abide by the privacy policy even after a revised privacy policy is posted.
INFORMATION WE COLLECT
We collect a variety of information from you when you visit our website, subscribe to our newsletter, make purchases, or interact with us on social media. By accepting this privacy policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:
Your name
Email address
Postal address
Phone numbers
Debit or credit card details
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
As you navigate through our website, we may use automatic data collection technologies including google analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website and any communications between your computer and our website. Among other things, we will collect data about the type of computer you use, your internet connection, your IP address, your operating system, and your browser type.
HOW WE COLLECT INFORMATION
We may collect personal information from you in a variety of ways: 1) When you send us an application or other form. 2) When you conduct a transaction with us, our affiliates, or others. 3) When we collect information about you in support of a transaction, such as credit card information
In some places on this website, you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.
Bespoke Social Co. collects your information in order to record and support your participation in the activities you select. If you register to download a resource, sign up for our newsletter, and/or purchase a product or service from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive any free resources or purchase a product or service on this website we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to hello@bespokesocialco.com requesting to unsubscribe from future emails.
We use the data we collect to improve our website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
HOW WE USE THIS INFORMATION
We use personal information for purposes of presenting our website and its contents to you, providing you with information, providing you with offers for products and services, administering our business activities, providing customer service and making available other items and services to our clients and customers and prospective clients and customers.
Specifically, we may use the information and data described above to:
Correspond with you; and
Deliver any products or services purchased by you to you; and
Process payments; and
Contact you about new offerings that we think you will be interested in; and
Interact with you via social media; and
Send you a newsletter or other updates about our company or website; and
Deliver targeted advertising; and
Request feedback from you; and
Notify you of updates to our product and service offerings; and
Administer contests or giveaways; and
Prevent fraudulent activity on our website or mobile app; and
Analyze trends to improve our website and offerings
From time-to-time, we may also use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by third parties. Should you opt to take part in such promotions, the third parties will receive your information.
USE OF COOKIES & PIXELS
To enhance your experience on our website, we may place “cookies” on your computer or device. Cookies are small text files that we place in your computer or device to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us by, for example, registering with one of our services or signing up for our newsletter. Once you choose to provide us with personal information, this information may be linked to the data stored in the cookie. Information gathered through cookies and server logs may also include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Bespoke Social Co. also reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. Bespoke Social Co. reserves the right to use these pixels in compliance with the policies of the various social media sites.
As an example, we also use a Facebook pixel to show website users relevant content that they are more likely to be interested in. It uses non-identifiable information to analyze site activity to improve the website experience.
THIRD PARTY USE OF COOKIES
In addition, we may use third-party software to post advertisements on our website or mobile app to oversee marketing or email campaigns, or manage other company initiatives. These third party software may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the network advertising initiative opt-out tool or digital advertising alliance opt-out tool.
Some content on our website is served by third-parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
EMAIL POLICIES
We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties, and will not disclose your email address to any third parties.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the Can-Spam Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to unsubscribe from our mailing list so that you receive no further e-mail communication from us.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. However, we may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may also disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and Bespoke Social Co. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
HOW WE PROTECT AND SECURE YOUR INFORMATION
We have implemented generally accepted standards of technology and operational security in order to protect your personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as secure sockets layer, or SSL. Credit card information and other sensitive information is never transmitted via email.
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.
We will notify you of promptly any known breach of our security systems or your data which might expose you to serious risk.
ACCESSING YOUR INFORMATION
You have certain rights with respect to your personal data, as outlined below. You may access, correct, update and/or delete any personally-identifiable information that you submit to the website. You may also unsubscribe from mailing lists at any time. To do so, please either follow instructions on the page of the website on which you have provided such information or subscribed or registered or contact us at hello@bespokesocialco.com.
Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
USE BY CHILDREN
Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us at hello@bespokesocialco.com.
CHANGES TO OUR PRIVACY POLICY
This privacy policy is effective as of the date stated at the end of this privacy policy. We may change this privacy policy from time to time. By accessing the websites and/or using our services after we make any such changes to this privacy policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the information is governed by the privacy policy in effect at the time we collect the information.
CONTACTING US
Bespoke Social Co. welcomes your questions or comments regarding this privacy policy. Please direct inquiries to hello@bespokesocialco.com.
This Privacy Policy was revised January 2021